Terms & Conditions

1. Use of Site
This site is intended for informational purposes and for booking professional consulting services. You agree not to use the site for unlawful purposes or in violation of any applicable laws.

2. Intellectual Property
All content on this site—including logos, text, graphics, and branding—belongs to The ElevateHR Project and may not be copied or used without permission.

3. Services
Consulting services provided are based on professional expertise and are not guaranteed to produce specific results. Clients are responsible for implementing their own workplace decisions.

4. Payment & Billing
All fees for consulting services are clearly communicated and must be paid in advance or as agreed upon in a service contract.

5. Cancellations
Cancellations or rescheduling must be made at least 24 hours in advance. Missed appointments may be charged in full.

6. Disclaimer
We make no guarantees as to the outcomes of services provided. All content is provided “as is” without warranties of any kind.

7. Changes
We reserve the right to change these terms at any time. Continued use of the site constitutes acceptance of any changes.

Refund Policy

1. Consulting Services
Due to the nature of consulting services, all sales are final once services have been rendered or initiated.

2. Cancellations
If you need to cancel a booked session, please notify us at least 24 hours in advance to reschedule without penalty. No-shows or same-day cancellations may not be refunded or rescheduled.

3. Workshops, Webinars, and Digital Products
- Live Events: Refunds are available up to 48 hours before the scheduled start time.
- Digital Downloads: All digital products (e.g., handouts, templates, guides) are non-refundable.

4. Quality Concerns
If you're unsatisfied with a service, please reach out to mara@theelevatehrproject.com within 5 business days so we can make it right.